How to Join PACE

We want to make sure that Serenity Care PACE is the right fit for you.

That’s why we do a thorough assessment of your needs, at no cost to you. Our enrollment specialists guide you and your caregivers through the assessment and enrollment process. Here are the basic steps.

How to Join PACE

We want to make sure that Serenity Care PACE is the right fit for you.

That’s why we do a thorough assessment of your needs, at no cost to you. Our enrollment specialists guide you and your caregivers through the assessment and enrollment process. Here are the basic steps.

Enrolling in PACE

STEP 1

Informational Visit

At your convenience, an Enrollment Specialist can visit your home or arrange a meeting at Serenity Care PACE’s Center to answer all of your questions.

Ready to book your visit?

Call (413) 241-6321 to speak with an enrollment specialist.

STEP 2

Your in-home personal healthcare assessment

To learn more about your healthcare needs and to verify that the potential enrollee qualifies clinically for the program a Registered Nurse and sometimes a Social Worker will visit at your home.

STEP 3

Review PACE Payment Options

PACE is a national Medicare/Medicaid funded program. If you have Medicare and Medicaid, there are no premiums. Our enrollees who are not Medicaid (MassHealth) eligible have the option to private pay. Our enrollment specialists will sit down with you and discuss the payment options including submitting an application for Medicaid if necessary.

We accept Medicare, Medicaid (MassHealth) and private pay, and our enrollment specialist will explain these options to you during this visit.

STEP 4

Visit and tour our PACE Day Center in Springfield

We offer potential enrollees the opportunity to visit the PACE Day Center. This visit can include a tour of the program or time to participate in PACE Day Center activities, meet the center nurses and activity staff and enjoy a tasty lunch.

STEP 5

Complete your PACE enrollment

Throughout the enrollment process, your Enrollment Specialist is working on your behalf to manage the PACE enrollment. As your clinical and financial approvals are obtained from the State of Massachusetts, your enrollment specialist will keep you informed and answer any questions you may have.

We are looking forward to working closely with you and your loved ones to welcome you as a PACE participant!

PACE participant has the right to disenroll from PACE at any time and resume care with the providers of their choice. Disenrollment occurs on the 1st of every month. For example, if a participant requests to disenroll on June 20th, their official date of disenrollment from the program will be July 1st.

Get Trusted Care

Get unparalleled high-quality elder care and support

Call us today to speak with an enrollment specialist and find out if Serenity Care PACE is the right fit for you.

Skip to content