Contact Us
Please use the form below to request more information or to say hello. We look forward to serving you!
Find Us – Newton
Serenity Care PACE
149 California Street
Newton, MA 02458
(617) 699-5815
info@serenitypace.org
Primary Contact – Newton
Bozhena Kogan, RN
Serenity PACE Newton Director
Important Numbers – Newton
Authorization Number: (617) 699-1929
Authorization Fax: (617) 699-1929
TTY: (413) 734-5440
Claims Inquiry: (617) 699-1929
Appointments: (617) 699-1929
Russian Language Line: (617) 699-1929
Find Us – Springfield
Serenity Care PACE
604 Cottage St.
Springfield, MA 01104
(413) 241-6321
info@serenitypace.org
Primary Contact – Springfield
Olga Demchuk, RN, MSN
Serenity PACE Springfield Director
Important Numbers – Springfield
Authorization Number: (413) 241-6321
Authorization Fax: (413) 747-3979
TTY: (413) 734-5440
Claims Inquiry: (413) 241-8967
Appointments: (413) 241-6321
Grievances & Appeals
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How to File an Appeal Document
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How to File a Grievance Document
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Grievance Reporting Form
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Appointment of Representative Form
“Since becoming a Serenity Care PACE participant, I am surrounded by attention, understanding, and kindness.”
VERA D.
“We would have never imagined that becoming participants in the Serenity Care PACE program with such warm and caring individuals like yourselves is a reality.”
Yelena K.
OUR COMMUNITY PARTNERS
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