Contact Us
Please use the form below to request more information or to say hello. We look forward to serving you!
Find Us – Newton
Serenity Care PACE
149 California Street
Newton, MA 02458
(617) 699-5815
info@serenitypace.org
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Primary Contact – Newton
Bozhena Kogan, RN
Serenity PACE Newton Director
Important Numbers – Newton
Authorization Number: (617) 699-1929
Authorization Fax: (617) 699-1929
TTY English: (800) 720-3480
TTY Spanish: (866) 930-9252
Toll-Free: (888) 715-3367
Claims Inquiry: (617) 699-1929
Appointments: (617) 699-1929
Russian Language Line: (617) 699-1929
Find Us – Springfield
Serenity Care PACE
604 Cottage St.
Springfield, MA 01104
(413) 241-6321
info@serenitypace.org
Facebook
Primary Contact – Springfield
Olga Demchuk, RN, MSN
Serenity PACE Springfield Director
Important Numbers – Springfield
Authorization Number: (413) 241-6321
Authorization Fax: (413) 747-3979
TTY English: (800) 720-3480
TTY Spanish: (866) 930-9252
Toll-Free: (888) 715-3367
Claims Inquiry: (413) 241-8967
Appointments: (413) 241-6321
Grievances & Appeals
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How to File an Appeal Document
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How to File a Grievance Document
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Grievance Reporting Form
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Appointment of Representative Form
“Since becoming a Serenity Care PACE participant, I am surrounded by attention, understanding, and kindness.”
Vera J, enrolled 03/01/2023
“We would have never imagined that becoming participants in the Serenity Care PACE program with such warm and caring individuals like yourselves is a reality.”
Carol H, enrolled 02/01/2021
OUR COMMUNITY PARTNERS
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